FREQUENTLY ASKED QUESTIONS

FORGE & APEX provides restoration services for water damage, odor removal, mold remediation, basement floods, plumbing issues, sewage backups, and burst pipes, along with emergency response for property damage.

If it is safe, stop the water source and address immediate safety concerns. Avoid electrical hazards in wet areas and contact a restoration professional promptly to assess and address the damage.

Yes. FORGE & APEX can assist with restoration following sewage backups, basement floods, plumbing failures, and other water-related emergencies. The source of the problem should be addressed along with the resulting property damage.

Yes. Mold-related problems should be evaluated to identify the source of moisture and the affected areas. Appropriate remediation depends on the extent and conditions of the problem.

FORGE & APEX provides emergency response for qualifying property damage situations, helping homeowners address urgent issues and determine the appropriate restoration or reconstruction steps.

Catastrophe-related services may address property damage caused by floods, hurricanes, severe storms, and wildfires, depending on the type and extent of damage.

Put safety first and follow local emergency guidance. Once conditions are safe, document visible damage and arrange for a professional assessment of areas such as the roof, exterior, interior, and structure.

Yes. Depending on the severity of the damage, wildfire-related restoration or reconstruction may involve addressing smoke, soot, fire, water, exterior, and structural damage.

Our reconstruction services include kitchen and bathroom remodeling, roofing, house repairs and rebuilds, and deck construction, repair, and replacement.

Yes. Kitchen and bathroom projects can include remodeling, renovations, cabinets, countertops, flooring, tile, showers, vanities, fixtures, and other improvements based on the scope of the project.

Yes. Roofing services can include roof repairs, replacement, inspections, and storm-related roofing work, depending on the property's condition and project requirements.

Yes. House repairs and rebuilds can address damaged interior, exterior, roofing, structural, and other residential components. The appropriate approach depends on the extent of the damage.

Yes. Deck services can include new deck construction, repairs, rebuilding, replacement, stairs, and railings, depending on the condition and requirements of the property.

Yes. A property may first require restoration to address immediate damage, followed by reconstruction to repair or rebuild affected areas. The sequence depends on the type and extent of the damage.

FORGE & APEX serves Albany, Schenectady, Saratoga, Rensselaer, NY, and surrounding areas, with availability depending on the type and location of the project.